Returns/Exchanges: GRASSBuilt Billets – Returns, refunds or exchanges are subject to approval and must be made within 30 days of product receipt. Returns or exchanges are not permitted unless product is deemed defective or otherwise does not meet published physical properties. Product must be in original condition, and have been properly stored. Used, cut, machined and/or installed material is considered “accepted” by Buyer, and may not be exchanged or returned for any reason. Shipping and delivery charges are non-refundable. Shipping costs relating to a return or exchange are the sole responsibility of the Buyer.
Subject to the terms above, defective product may be exchanged within 30 days of receipt by the Buyer. For refunds, cash or check purchases will be refunded by check within 1-2 weeks; credit, debit card, or BitCoin purchases will be credited back to the account or tender type used for this purchase.